Résumé

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With over a decade of experience designing and leading across industries, I’ve built award-winning fintech, language learning apps for kids, in-class digital tools for teenagers, and products for some of the UK’s leading charities and not-for-profits.

In my free time I am a noise maker, playing any instrument I can get my hands on. I post photos of my adventures here. I climb, cycle, run, and surf.

Conservation, social mobility, accessibility of education and the democratisation of quality healthcare are all causes close to my heart.

LendInvest

LEAD PRODUCT DESIGNER: APRIL 2024—
SENIOR PRODUCT DESIGNER: OCTOBER 2021 - MARCH 2024

Making mortgages – and the tech that supports them – more accessible.

  • Responsible for research, testing, brand decisions, and mentoring junior designers.
  • Led on work that reduced mortgage application time by 11%.
  • Reduced in-bound support calls related to applications by 55% through design interventions.
  • Led the design of proprietary software to save the business up to 80% in processing times
Lingumi

DESIGN MANAGER: JUNE 2020 - SEPTEMBER 2021

I led a team of product designers, illustrators, and games designers, with responsibility for the end-to-end experience across an audience of toddlers and their parents.

  • Introduced a progression framework for all designers.
  • Set up a team-wide approach to user research.
  • Oversaw the implementation of Lingumi’s first design system and brand guidelines.
  • Worked on features that saw retention improve by >10%. 
EF Education First

SENIOR PRODUCT DESIGNER: AUGUST 2018 - MAY 2020

At EF I helped design an international digital teaching tool where teachers can manage their lessons.

  • Led design on a project that saw a 27x lift in teacher activation.
  • Conducted remote and in-person testing with users aged 13-70 across the Nordics, Germany, Spain.
Super Being

PRODUCT DESIGNER: FEBRUARY 2016 - AUGUST 2018

Led research, design, and handover. Clients of mine at Super Being included AllBright, Breast Cancer Care, Oxfam, The Brilliant Club, Sporting Memories Foundation, NSPCC, CAST, and NCVO.

Routemap

FOUNDING DESIGNER: SEPTEMBER 2014 - DECEMBER 2016

As the founding designer I worked directly with several Russell Group universities to deliver working prototypes, gaining significant seed funding from Wayra Unltd.

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