Résumé.
- Responsible for research, testing, brand decisions, and mentoring junior designers.
- Led on work that reduced mortgage application time by 11%.
- Reduced in-bound support calls related to applications by 55% through design interventions.
- Led the design of proprietary software to save the business up to 80% in processing times.
Routemap
Founding Designer: September 2014 - December 2016
As the founding designer I worked directly with several Russell Group universities to deliver working prototypes, gaining significant seed funding from Wayra Unltd.