Work.
Here's a few projects that I'm particularly proud of:
Part of a series on how we use user insight in the LendInvest Product and Design team, focussing on the surprises you sometimes find trying to research a totally different hypothesis.
Want to run a lesson and track the results? Or maybe this is a one-off with a class you need to cover, and you don’t care much for feedback. Or perhaps you want to send our content as homework? We weren’t making it obvious how teachers could use any of these options.
Currently, after-care for breast cancer survivors is almost non-existent. Whether experiencing side effects of treatment, trying to adopt a healthier lifestyle or making sense of their experience with breast cancer, many people find it hard finding their “new normal".
We’ve always been keen on research at EF Class – we’d be a pretty useless product team if we weren’t. But sheer eagerness to learn from our users didn’t mean we were always planning, undertaking, or analysing it well.
With hundreds of amazing lesson plans, it’s easy to see why teachers love EF Class. With tens of blockers before teaching, it’s also easy to see why retention wasn’t great. This is how we got teachers from the first step of our core loop to their first ‘aha!’ moment.
Teachers are time-pressured at the best of times, so the last thing they need is trusted technology letting them down. To heighten their anxiety, modern classrooms are absolutely wild. This is how we made sure teachers don’t need to stress about that any more.
Keeping the voluntary sector moving
As the umbrella body for volunteering in the UK, NCVO empowers millions of people every day to make a difference through voluntary organisations and volunteering, but the NCVO’s ticket booking system was causing drop-off rates with their users.
Building out a brand and design system for an asset curation fintech
Sacred Capital believe we’re on the cusp of a revolution where wealth will shift from absolute to relative value. Their aim is to help the average individual navigate this new world and build wealth that’s relevant for them, and they needed a brand and design system that reflected this.