Résumé.
Lead Product Designer: April 2024—
Senior Product Designer: October 2021 - March 2024
Making mortgages – and the tech that supports them – more accessible.
Lead Product Designer: April 2024—
Senior Product Designer: October 2021 - March 2024
Making mortgages – and the tech that supports them – more accessible.
Lead Product Designer: April 2024—
Senior Product Designer: October 2021 - March 2024
Making mortgages – and the tech that supports them – more accessible.
Lead Product Designer: April 2024—
Senior Product Designer: October 2021 - March 2024
Making mortgages – and the tech that supports them – more accessible.
- Responsible for research, testing, brand decisions, and mentoring junior designers.
- Led on work that reduced mortgage application time by 11%.
- Reduced in-bound support calls related to applications by 55% through design interventions. Case study ->
- Led the design of proprietary software to save the business up to 80% in processing times.
Design Manager: June 2020 - September 2021
I led a team of product designers, illustrators, and games designers, with responsibility for the end-to-end experience across an audience of toddlers and their parents.
Design Manager: June 2020 - September 2021
I led a team of product designers, illustrators, and games designers, with responsibility for the end-to-end experience across an audience of toddlers and their parents.
Design Manager: June 2020 - September 2021
I led a team of product designers, illustrators, and games designers, with responsibility for the end-to-end experience across an audience of toddlers and their parents.
- Introduced a progression framework for all designers.
- Set up a team-wide approach to user research.
- Oversaw the implementation of Lingumi’s first design system and brand guidelines.
- Worked on features that saw retention improve by >10%. Case study ->
Senior Product Designer: August 2018 - May 2020
At EF I helped design an international digital teaching tool where teachers can manage their lessons.
Senior Product Designer: August 2018 - May 2020
At EF I helped design an international digital teaching tool where teachers can manage their lessons.
Senior Product Designer: August 2018 - May 2020
At EF I helped design an international digital teaching tool where teachers can manage their lessons.
- Led design on a project that saw a 27x lift in teacher activation. Case study ->
- Conducted remote and in-person testing with users aged 13-70 across the Nordics, Germany, Spain.
Product Designer: February 2016 - August 2018
Led research, design, and handover. Clients of mine at Super Being included AllBright, Breast Cancer Care, Oxfam, The Brilliant Club, Sporting Memories Foundation, NSPCC, CAST, and NCVO.
Product Designer: February 2016 - August 2018
Led research, design, and handover. Clients of mine at Super Being included AllBright, Breast Cancer Care, Oxfam, The Brilliant Club, Sporting Memories Foundation, NSPCC, CAST, and NCVO.
Product Designer: February 2016 - August 2018
Led research, design, and handover. Clients of mine at Super Being included AllBright, Breast Cancer Care, Oxfam, The Brilliant Club, Sporting Memories Foundation, NSPCC, CAST, and NCVO.
Product Designer: February 2016 - August 2018
Led research, design, and handover. Clients of mine at Super Being included AllBright, Breast Cancer Care, Oxfam, The Brilliant Club, Sporting Memories Foundation, NSPCC, CAST, and NCVO.
Product Designer: February 2016 - August 2018
Leading research, design, and handover. Clients of mine at Super Being included AllBright, Breast Cancer Care, Oxfam, The Brilliant Club, Sporting Memories Foundation, NSPCC, CAST, and NCVO.
Routemap
Founding Designer: September 2014 - December 2016
As the founding designer I worked directly with several Russell Group universities to deliver working prototypes, gaining significant seed funding from Wayra Unltd.
Founding Designer: September 2014 - December 2016
As the founding designer I worked directly with several Russell Group universities to deliver working prototypes, gaining significant seed funding from Wayra Unltd.
Founding Designer: September 2014 - December 2016
As the founding designer I worked directly with several Russell Group universities to deliver working prototypes, gaining significant seed funding from Wayra Unltd.
Business Development: 2014